Customer Service Support
We're here to help! Whether you need holiday decor guidance or help with an order, our customer service team is available and ready to help you.
Partnering with Seasonal Visions International, a leader in Premium Halloween Animatronics, we bring you our Back from the Dead Collection—an assortment of past best sellers now available through Haunted Hill Farm. These engaging, motion-activated, full-bodied creatures focus on high-quality details and realism for the perfect addition to your creepy haunted house decor. Cloud, the Looming Phantom, is an evil, shrouded reaper hellbent on death and destruction to any soul he meets, good or bad, young or old. "Your time on this earth has come to an end. I have come for your soul. Whether you sing with the choir invisible or wail with the demons of the underworld, I care not. Your soul is mine." Uh oh, run! Cloud will terrify your trick-or-treaters with his towering presence, ghoulish blue face, flickering lantern, and deep sinister voice. This scary creature can be hung without movement or assembled on his included stand so his body moves from side to side. This devious ghoul is motion sensor activated up to 6.5 feet and operates on the included UL plug-in adapter. An adjustable volume knob will set his voice and sound effects to your preferred noise level. For longer prop life, we recommend indoor or sheltered outdoor use protected from inclement weather. Choose Cloud, the Looming Phantom, to create a spooky graveyard or as a unique greeter near the front door, on your porch, at the office, or inside your home to scare your family, friends, and neighbors.
We stand behind our products and know how important having the best holiday decor means to you. If you aren't satisfied with your product, please let us know.
We're here to help! Whether you need holiday decor guidance or help with an order, our customer service team is available and ready to help you.
We've thoughtfully curated an assortment of decor to be a part of your family holiday tradition. If you can't find something you're looking for, we want to hear your product ideas and suggestions!